We strive to ensure our customers are completely satisfied with their purchase. Please review our Return and Refund Policy below:

 

1. Eligibility for Returns

Books purchased directly from Anthony W. Scott, Esq. or I.S.I. Consulting, LLC are eligible for return or refund under the following conditions:

The return request is initiated within 14 days of receiving the book.

The book is in its original condition, with no signs of wear, damage, or markings.

 

2. Non-Returnable Items

We cannot accept returns or issue refunds for:

Personalized or autographed books, unless the return is due to damage during shipping.

Items purchased from third-party retailers.  If your item was purchased from a third-party retailer, please contact that seller for their return or refund policy.

 

3. Damaged or Defective Books

If your book arrives damaged or defective:

Please contact us within 7 days of receiving the book.

Include photos of the damage and proof of purchase.

A replacement will be sent at no additional cost, or a refund will be issued, depending on stock availability.

 

4. Refund Process

Once the returned book is received and inspected, a refund will be processed to your original payment method.

Refunds may take up to 7 business days to appear on your account, depending on your bank or payment provider.

Originally shipping costs will not be returned.

 

To request a return or refund, please contact us at info@isiconsultingllc.com

 

Thank you for your support and understanding!